The constant changes and technological evolution have changed the nature of the work and the way in which many organizations are managed; requiring a fundamental rethinking in the provision, use and continuous management of traditional facilities and the infrastructure and support services associated with them. In this way, the business vision towards reengineering, outsourcing and "offshoring" are initiatives that have a direct impact on the strategies that affect the management of facilities and support services.
The goal is to reach the rationalization and optimization of the use of internal resources and outsourced services. This approach can be applied to infrastructure such as factories and production centers, hotels, health centers, shopping centers, hospital complexes, schools and universities, airports and bus & train stations.